Terms & Conditions

  1. All rates are quoted in Singapore Dollars (SGD)
  2. Price quoted includes fuel, parking charges, toll charges and amenities
  3. Strictly no eating, drinking, or smoking in any of the vehicles at all times. If the vehicle is dirty during usage, there will be a SGD200.00 cleaning fee.
  4. Car usage on any special event in Singapore will be charged based on surge pricing.
  5. Credit card payment adds an additional 10% admin surcharge
  6. No refund of credit card 10% admin surcharge for cancellation of booking if the payment were made via credit card.
  7. There will be no refund for no-show arrival, departure & charter hourly vehicle usage
  8. There will be additional charge for every additional pick-up or drop-off point (except Hourly service), SGD15 for Vellfire/Alphard, SGD20 for Minibus and SGD40 for Coach Bus.
  9. There will be additional charge for exceeding the standard free waiting time. Every 15 minutes block will incur a charge of SGD15 for Vellfire/Alphard, SGD20 for Minibus and SGD40 for Coach Bus.
  10. Hourly charter booking must be used consecutively. No breaking in-between.
  11. Any 2 ways transfer that is around 2 hours apart will be charged as 3 hours of hourly charter service – for Vellfire/Alphard & Minibus.
  12. Midnight surcharge between 2230hrs – 0700hrs has additional charge of SGD15 per hour or per transfer.
  13. Cancellation of confirmed booking made less than 24 hours will not be valid for any refund.
  14. Destination going to/pick-up from Tuas area or Jurong Island additional SGD30 surcharge.
  15. Any unused paid hourly charter usage is non-refundable